Terms of service

1. Overview

This website is operated by Dreamsonhoop. Throughout the site, “we”, “us”, and “our” refer to Dreamsonhoop. By visiting our site and/or purchasing from us, you agree to these Terms of Service. Please read them carefully before placing an order.

2. Products & Orders

  • All products are handmade; slight variations may occur.
  • Orders are confirmed only after full payment is received.
  • We reserve the right to refuse or cancel orders at our discretion.

3. Pricing & Payments

  • All prices are in AED and are subject to change without notice.
  • We accept only prepaid orders; no Cash on Delivery (COD).

4. Shipping & Delivery

  • Shipping timelines are outlined in our Shipping Policy.
  • Delays due to courier issues, weather, or unforeseen events are not our responsibility.

5. Returns & Refunds

  • Due to the custom and handmade nature of our products, we do not accept returns or offer refunds, except in cases of damage or manufacturing defects.
  • Please review our Refund Policy for complete details.

6. Intellectual Property

All content on this website, including images, designs, logos, graphics, text, and product photographs, is the property of Dreamsonhoop and may not be copied, reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

Dreamsonhoop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact

For any questions regarding these Terms of Service, please contact us at:

Email: dreamsonhoop@gmail.com